The normal arrangement is that the partner provides customer machine details and requirements.
Pennine then provide a complete turnkey design solution which results in a tested fully or partially assembled retrofit package being shipped for the customer/partner to install. The package includes instructions on installation with all relevant documentation and software.
Dependent on the partners background after installation they may commission the retrofit package themselves with back up from Pennine or arrange for a Pennine engineer to complete the task.
In either event the partner and end-user gets the benefit of local support plus high technology assistance from Pennine.
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